Frequently Asked Questions

1. Why should you choose to work with us?

We make videos for everyone, but we specialize in making videos for businesses with spot on creativity and messaging. Our Videos tell stories, educate customers, simplify the complex and humanize brands.

2. What type of videos do we offer?

We specialize in video marketing,our videos will help you establish a footprint digitally. From explainer videos and branding videos to company stories, our skill set ranges from 2D / 3D Animation, whiteboard, motion graphics, paper cut animation or whatever style you would like us to do.

3. Do we use professional Voice Artists in our videos?

We have professional voice over artists that can provide you with native voiceover and with suitable accents and dialects according to your needs.

4. What is the general delivery time for a video?

The Average delivery time for a 1 minute or higher duration video is 3-4weeks, this will vary depending on the complication, detailing and feedback.

5. Any agreement before project commencement?

A contract will be formed betweenboth the parties before undertaking projects and this protocol will be followed effectively.

6. How do feedback and revisions work?

Videoatclick provides unlimited revisions at each phase; furthermore, the numbers of revisions are limited on urgent deadlines. (Normal deadline: 18 - 21days, Urgent deadline: 4 - 8 days). We will take clients in confidence and will only move to the next stage once the client approves the current phase.

7. How can you get started?

To start off, get in touch and let us know what you’re looking for. Once we have a good understanding of your goals and objectives, we’ll provide a formal estimate. Assuming you approve, we’ll send an Agreement along with pricing details.

8. Do prices vary accordingly?

• Prices are subjected to change if the client wants to have any alterations in the previous approved phase.
• Additional fee shall be charged if the client wants to increase the duration of the video from the initial decided duration.

9. Do we follow strict intellectual property rights?

Yes we do, Videoatclickvalues the creative ideas and marketing strategies, we store credible ideas and information that would be safe and secured from competitors. We don’t share confidential ideas.

10. What’s the typical video process?

We will get together to brainstorm some creative ways to present your video idea. We have one effective concept with just one amazing idea. From there we’ll research about it and write a script and follow it up with a storyboard, then getting suitable voice over for animation and illustration depending on the type of project Animation or style , then we will start production and polish things off with SFX and music , the final result will be in high definition.

11. Who owns the rights to the video?

The final video is yours. You own it and can do what you please with it. The full copyright details are outlined in our Video Services Agreement.

12. What makes us different?

We are open to your suggestions and queries, your feedback is important for us and this is why we offer Competitive prices , Unlimited revisions and Splendid Video Quality.